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Frequently Asked Questions

Confused, Thinking people having questions to be answered

Outsourcing

  1. What are the benefits of outsourcing my processes to an offshore vendor?
    There is lot of information on the Internet about the benefits of outsourcing. To be concise, here are few
    • Offload non-core functions
    • Let respective experts take care of your functions
    • More productivity with low cost
    • Eliminate risks
    • Reduce management burden while retaining the strategic decision making authority
  2. Why should I choose my outsourcing vendor from India?
    India is, and will remain a coveted offshore Country. Outsourcing to India is turning out to be a blessing for companies. India is a favorable destination for outsourcing due to
    • Superior educational system prevailing in India
    • Man-power - highly skilled at reasonable cost
    • Supportive Government policies
    • Moderate Climatic Conditions
    • Flexible International Business Laws
  3. Why should I choose CalloSmart over other Indian Outsourcing Vendors?
    CalloSmart stands out from all other vendors in its ability to identify the critical functional areas of a process even before actually implementing it. Our system architects are highly skilled to perform a detailed feasibility study of the project and show you the right path, EVEN IF THAT PATH DOES NOT GET US BILLING!

    Being a Microsoft Gold Certified Partner in various competencies, we strive to provide you a warm & personal service during the whole term of the project life cycle.
  4. I want to outsource my non-core processes. How do I identify them?
    A non-core process is a business function which you ought to do to comply with some external factors. For e.g., if your government requires you to file the business returns twice a year, all the effort yuo put to prepare the filing is a non-core process. The same function becomes your core-process, if you are an accountant.

    Simply put, a core process is a business function, which you do to take your business ahead and earn profits. A non-core function is a business function which you do to support your core functions and other statutory requirements.
  5. If I oursource my processes, I will have to share some business information with you. How can I ensure, it is secure and not disclosed to any other parties?
    As soon as we sign-up the project agreement, we also sign up an NDA (Non Disclosure Agreement) with you. This agreement lays the statutes about what can be shared and what not to be shared. Once we sign the NDA, it is our legal binding, apart from teh natural moral binding we undertake.

    Your data and other information is safe with us.

Technology

  1. What are your skills?
    We specialize in Microsoft based platforms - Desktop Tools/Applications, Enterprise Applications, Web Portals, Intranet Development, Web services, Sharepoint installation/configuration/maintenance, server maintenance/support, Software design/architecture, etc.,

    To get a complete picture of our services, please go through our website sections.
  2. I am going to startup a business. I want to make my investment effective. Can you help me with my infrastructure planning?
    CalloSmart is Microsoft Small Business Specialist. We can help you plan your harware and software infrastructure in a cost-effective manner. Please drop us a note about your requirements and we will be happy to provide the required planning and guidance.
  3. I have a fresh business idea. Can you help me?
    If you have a fresh business idea, the first thing you need to do is a feasibility analysis for the idea. Sometimes, an idea what seems like an easily achievable one, turns out to be a night mare when put into practice. Doing feasibility analysis enables you to quickly implement and test the critical bottlenecks of the idea and check whether they work as expected. If the feasibility analysis deduces that there are some areas which exceed the estimated complexity, you will be able to exit the idea wit minimal costs.
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